Independent Dispute Resolution Services

In cases where you and your insurer have reached a stalemate or something has gone wrong in the claims process, we offer a dispute resolution service where we are jointly appointed by both parties to help find a fair resolution. This service is particularly beneficial for complex domestic and commercial claims where disagreements have stalled progress.

How It Works

✔ Neutral & Unbiased Approach – We do not represent either party but instead act as an independent expert to assess the situation fairly.
✔ Fresh Perspective – Our expert analysis provides a clear and objective view of the dispute, helping both parties move forward.
✔ Insurer-Funded – In most cases, insurers cover our fees when we are formally engaged.

While our recommendations are not legally binding, they often facilitate an agreed resolution, preventing further delays or costly legal action.

If you’re facing a dispute, speak to your insurer about engaging us, or contact us directly to discuss how we can help.